Returns & Exchanges
At Ally Fashion, we want you to love your purchase, which is why we offer a 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all garment tags remain attached and the product is in its original condition.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to your nearest authorized postal carrier and keep your tracking number to monitor your return's progress to our warehouse.